Stay Away from Spirit Airlines!!!

This blog is not big enough to really support how incredibly upset I am with Spirit Airlines. I don't think any space is big enough... they are shady, terrible at customer service, their website is riddled with sneaky ways to get MORE money out of you and just when you think you haven't purchased that airline ticket? check your bank account because as soon as you enter your cc info and click "next" - the money is already gone. At least, this is what happened to me! Those jerks took $666.40 for the two airline tickets I did NOT think I had bought. When I got to the screen that allows you to pick your seat (which, PS, they charge extra for if you want to guarantee a seat in advance... apparently spending almost $330 isn't enough to get a damn seat) and learned it would cost anywhere from $7-20 PER SEAT I decided this was silly and wasn't going to proceed. Boy was I wrong... I went into my email and saw a "your confirmed itinerary" email from Spirit Air (what?) and that's what prompted me to check my bank account... and there is it was, in pending transactions "debit card purchase of $666.40" .... now I know you may be saying "why did you put it on your debit and not a credit card?" because I had the money to spend and why rack up more debt when I could just pay for it? I spent an hour on the phone with SpiritAir's customer service -which I'm pretty sure was recorded and I'm probably an example of an irate customer... yah, it was not cute.. there was yelling... lots and lots of yelling. After the rep told me his name (Jim Edwards) and his client ID ("my location: India" - that's a direct quote) I called my bank to put a stop to the charge and applied for a fraudulent purchase request form. This whole thing is still pending (I won't get into a rant about TD Bank - right now the most Inconvenient bank -- COME BACK COMMERCE!) and I am losing faith I will get the refund. I have since read scathing reviews from other blogs -- really wish I had read them before.... Mr Ben Baldanza, the CEO of Spirit Air (click here) , will be getting a call from me. He already got an email but knowing it is so easy to ignore emails or "lose" them... I'll go the old-fashioned route and get on the phone...

So in short... stay away from Spirit Air --- they don't have the best deals - it's a total rip and not worth the aggravation!